These fees may increase if your device is a larger than normal capacity or if you require your data back more urgently. How ever our Data Services Representatives will discuss these options with you during the initial consultation.

Prices for more complex systems such as RAIDs or Servers will depend on the specifics of the system, and the data recovery situation.
 

What is involved in the evaluation process?

In order to determine the cost of your data recovery our engineers perform a free 24-hour evaluation of your storage device. During this process our engineering team will examine your device to determine its condition and the likelihood of recovering your data. The following factors will be taken into consideration during the evaluation:

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  The type of device

  
  


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  The cause of data loss

  
  


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  Time and effort required to retrieve data

  
  


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  The desired timeline

  
  

At the end of the evaluation process we’ll be able to confirm the exact cost of your recovery. Once we’ve locked in the price it will not change, giving our customers complete confidence to proceed with the recovery knowing exactly what to expect at the end of the process.